What are the 5 conflict resolution strategies?
Kenneth Thomas and Ralph Kilmann developed five conflict resolution strategies that people use to handle conflict, including avoiding, defeating, compromising, accommodating, and collaborating..
What is the most difficult conflict to resolve?
Approach-avoidance conflict: This is also a most complex conflict and very difficult to resolve. Because in this type of conflict a person is both attracted and repelled by the same goal object.
What are four skills for resolving conflict?
The ability to successfully resolve conflict depends on your ability to:Manage stress quickly while remaining alert and calm. … Control your emotions and behavior. … Pay attention to the feelings being expressed as well as the spoken words of others.Be aware of and respect differences.
Why is it difficult to resolve conflict?
The main reason that conflicts are so difficult to resolve is that they are predominantly influenced by emotions. … Emotions play a role in how people make sense of their relationships, concept of power, and social status. People constantly evaluate situations and events to work out if they are personally relevant.
How can conflict be healthy?
Conflict can be a healthy part of personal and professional relationships. Extensive research has demonstrated that conflict, when managed properly, strengthens relationships and teams and can serve as a catalyst for better solutions, innovation and growth.